FAQ

How long will my order take?

Due to the custom nature of our work, it’s impossible to give a firm turnaround time on all of our products.  Most stock products such as Rubber Stamps, Lamicoids and Awards can be completed within 5 business days or less.  Custom products such a s signs may take longer, you will be given an estimated lead time during the quote process.

I don’t see what I’m looking for on your website, can you still help me?

Most likley the answer is YES!  We pride ourselves on being problem solvers. Please contact us with your ideas and we will do our best to bring them to life!

What if I don’t have suitable artwork?

We understand that sometimes you don’t have your artwork in a suitable format, depending on what files you have available, we can recreate your artwork into a high quality vector image for a small fee.  Our graphic designers can also create a new updated look for you.

What type of files do you accept?

For most items a vector file is preferred, vectors allow your image or logo to be scaled to any size without any loss in quality.  If a vector is not available, we ask that you send over the best quality file you have and we will let you know if it is suitable.

What types of payment do you accept?

We accept Cash, Debit, Visa & MasterCard. Clients with established term accounts can also pay by business cheque.